Shipping Policy
DOMESTIC SHIPPING TIMES
- Standard 3-5 business days
- Expedited 2 days ($10)
INTERNATIONAL SHIPPING TIMES
- Estimated 3-4 weeks
Please note that the shipping time frames do not include processing time. Your orders will be delivered based on your selected shipping option once they have been processed and prepared by our team. Deliveries are made from Mondays to Saturdays, and on Sundays in certain cities with Sunday shipping.
DUTIES AND TAXES
Customers are responsible for any customs duties and taxes that may apply to their orders. In some countries, these charges are included in the shipping fee and paid during checkout. In other cases, local customs authorities will calculate and charge these fees upon the product's arrival in the destination country. We recommend checking with your local customs office for specific details and potential additional costs.
SHIPMENT TRACKING
Upon shipping your order, you will receive a confirmation email containing your tracking number and link. This email will provide all necessary information to track your package through the carrier's website, allowing you to monitor its progress and estimated delivery date. Please use the tracking number and link provided to stay updated on your order's status.
SHIPPING ADDRESS UPDATE POLICY
Customers are responsible for ensuring the accuracy of the shipping address provided at the time of order placement. Once we have packed the order, we can no longer make changes to the shipping address. The order will be shipped to the address initially provided in the order form. Please double-check your shipping details to avoid any delivery issues.
LOST OR STOLEN PACKAGE
If you believe that your package was lost or stolen, please contact Customer Service at https://trueheightvitamins.com/pages/contact
*Individual results may vary. Factors such as age, genetics, and lifestyle play a role in achieving desired outcomes.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
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